1. Introduction
Welcome to Elon Casino. This Privacy Policy ("Policy") explains how Elon Casino collects, uses, stores, and protects your personal information. By using the eloncasino.co website or mobile app, you agree to this Policy.
Elon Casino is an international online gaming platform serving users in Bangladesh and beyond. We believe privacy is a fundamental right, which is why we follow international data protection standards and ensure your information is never misused.
This Privacy Policy is published in both English and Bengali. In the event of any conflict between the two versions, the English version shall prevail. This Policy may be updated periodically, so please revisit this page from time to time.
In summary: Elon Casino uses your information solely to provide services, ensure security, and meet legal obligations. Your data is never sold.
2. What Information We Collect
Elon Casino collects various types of information. This data is essential for delivering services, securing accounts, and meeting legal requirements.
| Data Type |
Example |
Reason for Collection |
| Identity Information |
Name, date of birth, NID number |
KYC Verification & Age Confirmation |
| Contact Information |
Email address, phone number |
Account Communications & Security Alerts |
| Financial Information |
Payment method, transaction history |
Deposit & Withdrawal Processing |
| Device Information |
IP address, browser type, device ID |
Fraud Prevention & Security |
| Gaming Data |
Betting history, game preferences |
Service Improvement & Responsible Gaming |
| Cookie Data |
Session data, preference settings |
Website Experience Improvement |
Elon Casino does not collect any personal information beyond what is listed above. We only ask for what is genuinely needed.
3. How Your Information Is Used
Elon Casino uses your information only for the purposes outlined below. In each case, data use is kept to the minimum necessary.
- Account Management: To complete registration, login, and account verification processes.
- Financial Transactions: To securely process deposits and withdrawals.
- Fraud Prevention: To prevent unauthorized account access and financial fraud.
- Customer Service: To resolve your issues and answer your questions.
- Legal Compliance: To comply with licensing authorities and legal obligations.
- Service Improvement: For analytical purposes to improve the platform experience.
- Responsible Gaming: To detect unusual gaming patterns and offer appropriate support.
- Promotional Communications: To send you offers and updates with your consent.
You can unsubscribe from promotional emails at any time. This will not affect your core account services.
4. Data Sharing Policy
Elon Casino does not sell or rent your personal information. However, certain data may be shared in the limited circumstances described below:
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Payment Provider: Necessary information is shared with bKash, Nagad, Rocket, or international payment gateways to process transactions. They are also bound by their own privacy policies.
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KYC Verification Services: Required documents are shared with trusted third-party providers for identity verification.
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Legal Authorities: We are legally required to provide information upon a valid court order or regulatory authority request.
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Anti-Fraud Network: Information is shared as required for industry-wide fraud prevention and anti-money laundering measures.
Outside of the cases listed above, Elon Casino never shares your data with third parties. No advertising companies or data brokers are given access to your information.
5. Cookie Policy
Elon Casino uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.
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Essential Cookies: Essential for login sessions and security. The website cannot function properly without them.
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Functional Cookies: Remembers your preferred language, theme, and settings.
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Analytics Cookies: Collects website usage statistics to help improve our services.
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Marketing Cookies: Used to show relevant advertisements only with your consent.
You can delete or disable cookies at any time through your browser settings. Note that disabling essential cookies may limit certain website features.
6. Data Security Measures
Elon Casino protects your data using industry-leading technology and processes. Our security systems are multi-layered and regularly updated.
- 256-bit TLS/SSL encryption is applied to all data transfers.
- Server data is stored with AES-256 encryption.
- Regular third-party security audits and penetration testing are conducted.
- Two-factor authentication (2FA) is available to protect your account.
- Immediate alerts are sent when a suspicious login is detected.
- Staff access to data is strictly controlled and logged.
- Regular security training keeps our team vigilant at all times.
If you believe the security of your account or personal data has been compromised, please contact our support team immediately.
7. Data Retention Period
Elon Casino does not retain data longer than necessary. Retention periods by data type are outlined below:
- Account Information: While the account is active and up to 5 years after closure.
- Financial Transaction Records: Up to 7 years as required by legal obligations.
- KYC Documents: Up to 5 years after account closure.
- Gaming History: While the account is active and up to 2 years after closure.
- Communication Log: Up to 1 year after the issue is resolved.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
Data is securely deleted or anonymized after the retention period ends. In cases of legal investigation, data may be retained for as long as required.
8. Your Data Rights
As an Elon Casino user, you have the following rights over your own information:
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Right to Access: You can request a copy of the information we hold about you.
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Right to Rectification: You may request corrections to any inaccurate or outdated information.
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Right to Erasure: You may request deletion of your data where there is no legal requirement to retain it.
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Right to Restrict Processing: You may request a temporary suspension of your data processing in certain circumstances.
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Right to Portability: You may request an export of your information in a machine-readable format.
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Right to Object: You may object to the use of your data for specific purposes.
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Right to Withdraw Consent: You may withdraw your consent to process consent-based data at any time.
Contact our support team to exercise any of these rights. We aim to respond to your request within 30 business days.
Exercising your rights is free of charge. A small administrative fee may apply for excessive or unreasonable requests.
9. Minor Protection
Elon Casino strictly does not serve anyone under 18. We take the privacy and protection of minors extremely seriously.
- Age verification is mandatory at the time of registration.
- Age verification via KYC documents will be required in suspicious cases.
- If any minor's data has been collected inadvertently, it will be deleted as soon as we are informed.
- If you become aware that a child has registered using their identity, please notify us immediately.
This platform is strictly prohibited for users under 18. A note to parents — please make your children aware of the risks associated with online gaming sites.
10. International Data Transfers
As an international platform, Elon Casino may store or process your data on servers outside Bangladesh. In such cases, the following assurances apply:
- International transfers comply with GDPR and equivalent international standards.
- Full encryption is ensured during all data transfers.
- Third-party providers are contractually bound to the same privacy standards.
- Data transfers are restricted to only the countries where necessary.
Contact our support team for more details on international data transfers.
11. Privacy Policy Changes
Elon Casino reserves the right to update this Privacy Policy as needed. Changes may be made due to legal requirements, new technology, or updates to our services.
- A notification will be sent to your registered email before any major changes.
- The date of any changes will be noted under the "Last Updated" section at the top of the page.
- Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
- Previous versions of the policy will be provided upon request.